WITNESS Privacy Statement

WITNESS recognizes the importance of protecting information that we may collect from those visiting (“Visitors”) and using our site to upload Content (“Members” and collectively with Visitors, “Users”). Our policy is to use the information we acquire from Users for internal purposes only and to maintain appropriate security measures to keep this information private. This Privacy Statement details important information regarding the information that may be collected, including use, disclosure, and security measures, in order to help Users make an informed decision about whether to visit our site. Please be advised that this policy may change from time to time. The User acknowledges that http://hub.witness.org’s (the “Video Hub”) services are hosted in the United States. By visiting our site, User agrees to the practices detailed in this Privacy Statement.

Information Collected by WITNESS

Personal Information: Visitors may visit our site without revealing any information about them. Members choosing to upload content and/or start discussions, groups, and events, are required to register. WITNESS collects the following personal information from registered Users: name, email address, location/country, primary language, job title, profession and if applicable, the name of the organization where User works. Registered Users have the option to opt in to communications from the Video Hub and to unsubscribe at any time by sending an email to hub [at] witness.org.

Non-Personal Information

WITNESS collects the following non-personally identifiable information:

Viewing Web Pages: As with most websites, each User’s computer sends information that gets logged by a web server when the User browses the Video Hub. This typically includes the User’s computer’s IP address, operating system, browser name/version, the referring web page, requested page, and date/time. If the User is logged in, this information is associated with the User’s personal account.

Viewing Videos: As with browsing web pages, when the User watches videos on the Video Hub, most of the same information is sent to us (i.e., IP Address, operating system, etc.) However, instead of page views, the User’s computer sends WITNESS information on the video viewed by the User.

Cookies: Registering or supplying personal information on our site sets a cookie, a mechanism allowing the server to store its own information about the User on the User’s own computer. The Video Hub uses persistent cookies, which remain after the User closes its browser. Persistent cookies are helpful in that they allow the User’s browser to remember the User’s details the next time the User visits our site. WITNESS does not link the information that it stores in cookies to any personally identifiable information that the User submits while on our site. The User may be able to configure its browser to accept or reject all or some cookies, or notify the User when a cookie is set – each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences –however, the User must enable cookies from the Video Hub in order to use most functions on the Video Hub.

Use of Information Collected

Personally identifiable information that is collected will be used in various ways. WITNESS will use personal information to contact the User either in response to a query or suggestion, or to mail newsletters, documents or publications. Other uses of personal information include confirming the User’s registration on our site, remembering the User’s online profile and preferences, helping the User quickly locate information relevant to the User’s interests, creating site contents most relevant to the User, undertaking statistical analysis and complying with applicable law. Please also see the Safety and Security Guidelines.

Protection of Information Collected

WITNESS employs a range of techniques and security measures to protect the information maintained on its system from loss, misuse, unauthorized access or disclosure, alteration, or destruction. All User data is stored and maintained by WITNESS on redundant databases protected by firewalls-systems, which prevent unauthorized access to our network and are constantly monitored to prevent security breaches. WITNESS does not share or sell personally identifiable information with any third party without the User’s prior consent. The User’s Video Hub session automatically ends after the User is inactive for greater than three hours. To resume the session, the User must re-enter its password. We provide secure upload areas with added security features as well as links to security resources and software. However, it is up to the User to make use of these features and we cannot ultimately assume responsibility for the security of information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of Users at any time.

Sharing and Disclosure of Information Collected

Except as otherwise provided herein, no information is shared with third parties by selling, giving, trading or any other method, unless WITNESS believes disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant, or other legal process received by WITNESS; (2) to enforce the WITNESS Terms of Use Agreement or to protect our rights; or (3) to protect the safety of members of the public and other Users. WITNESS reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of WITNESS or substantially all of its assets to that successor in interest. Without limiting the above, it is WITNESS’ intent to seek to clarify, modify or review demands for information when the request is overbroad or not required by applicable law and to assess their rights and risks with respect to suspensions or other legal provisions.

WITNESS shares a User’s personal information with internal staff at the organization. The User’s personal information is shared with our Finance department for the purpose of processing pledges, if the User makes a contribution, our Outreach department for communications, if the User opts in to non-Hub-related communications, and our Development department for donor management, if applicable.

Third-party Advertisers, Links to Other Sites

WITNESS does not allow other companies, such as third-party ad servers or ad networks, to serve advertisements within the WITNESS site. However, WITNESS will profile organizations that are involved in the Video Hub, campaigns waged through the Video Hub, and contests related to participation in the Video Hub. WITNESS does not provide any personally identifiable information to these organizations without a User’s consent.


The use of particular designations of countries or territories on maps contained in the Video Hub does not imply any judgment by WITNESS as to the legal status of such countries or territories, of their authorities and institutions or of the delimitation of their boundaries. The mention of names of specific companies or products (whether or not indicated as registered) does not imply any intention to infringe proprietary rights, nor should it be construed as an endorsement or recommendation on the part of WITNESS.


It is extremely important to WITNESS that the User’s privacy is treated with the utmost respect, while achieving our mission of using video and online technologies to open the eyes of the world to human rights violations. If you have any questions, concerns, or ideas on this issue, please contact us by emailing us at hub [at] witness.org.