*Service update to the Hub Community*

Regions: Global

Tags: Hub, technical update, WITNESS

Over the past few weeks, we've become aware of a problem on our servers that affects uploading and viewing some videos on the Hub.  We want to take this opportunity to apologize to our community of users for any inconvenience this may cause you.

We can assure those of our users this has affected that we are working to resolve this issue and we will give you another update on this at the end of February.  We also want to assure you that all video and other content contributed to the Hub is safe.

For most users, we hope that this will not interfere too much with your Hub experience.  However, if you have video on the Hub that is affected, and you need it to be viewable for advocacy purposes during February, please send us an email stating your Hub username, what operating system you are using, what web browser you are using, and what the issue you are having is, along with the URL of the video.

If you¹re looking for alternative places to upload your video during this service interruption, we recommend you consider Archive.org or Blip.tv.

In the meantime, we invite you to look back at the last two years of the Hub, to learn more about WITNESS' new strategic direction, and to read more about video-for-change on the Hub blog.